Compassion in the workplace: a multilevel dynamic integration model

LIU Depeng1 JIA Liangding1 SUN Quemi1,2 CAI Yahua3 YANG Yiyi1

(1.Department of Business Administration of Business School, Nanjing University)
(2.Jinling College, Nanjing University )
(3.School of International Business Adrninistration,Shanghai University of Finance and Economics)

【Abstract】This article constructs a multilevel dynamic integration model of compassion in workplace. This model believes that individual compassion process and collective workplace compassion process workplace have a “two-way interaction” relationship under the effects of compassion enabling characteristics, individual compassion process can come forth as collective compassion process, and collective compassion process can also promote the development of individual compassion process. Collective compassion process is a dynamic ability, which can help enterprises gain a continuous competitive advantage. Under the scenario of already formed collective compassion ability or strong compassion enabling characteristics, the total amount and possibilities of previously experienced suffering can affect the organization’s current collective compassion ability. This model can explain and predict the different feedbacks and effects of suffering in workplace. This research not only compiled the research literature on compassion in workplace, but also responded to the call to focus on humanity and “socially responsible scholarship” of organizational research.

【Keywords】 individual compassion process; collective compassion process; collective compassion ability; multilevel; dynamic integration model;


【Funds】 Supported by the Funded Project of National Natural Science Foundation of China (71272109) Innovative study on mode of employment of China’s enterprises and human resources management (71332002) Youth Project of National Natural Science Foundation of China (71502094)

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(Translated by HANyang)


    [1]. ① The authors searched the website of CNKI with “工作场所同情 (compassion in workplace),” “组织同情 (collective compassion)” and “个体同情 (individual compassion)” as the key words that searching results show no articles related to this field is found up to now. [^Back]

    [2]. ② See the explanation of compassion in The Oxford English Dictionary. [^Back]


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This Article


CN: 11-1235/F

Vol , No. 12, Pages 106-120+187-188

December 2015


Article Outline


  • 1 Introduction
  • 2 Definition of compassion, subject foundation and development history
  • 3 Research on individual and collective compassion in workplace
  • 4 Multilevel dynamic integration model of compassion in workplace
  • 5 Conclusion and discussion
  • Footnote